Join to apply for the Service Engineer role at IBA Proton Therapy
As a Field Service Engineer in Proton Therapy, you will play a pivotal role in installing, maintaining, and repairing IBA equipment at our Humanitas Proton Therapy Center in Rozzano. You will deliver reliable and high‑quality service within defined timelines, collaborate with a team of five, and travel for training and support as needed.
Mission
To treat cancer patients by ensuring the proper operation of IBA equipment and systems, delivering excellent product reliability and customer satisfaction.
Responsibilities
* Technical ownership of a site subsystem according to area competencies
* Maintain and troubleshoot equipment, dealing with electrical, mechanical, and software matters
* Test and repair equipment/systems in accordance with technical specifications
* Upgrade and improve systems in collaboration with the R&D department
* Ensure the highest quality of state‑of‑the‑art technologies and services
* Propose solutions that improve equipment reliability, stability, and operability
* Prepare and set up equipment/systems for daily clinical operations
* Operate equipment and provide technical support to medical staff during daily operations
* Maintain daily reports of activities, maintenance execution, and incidents in the appropriate IT tools
* Maintain adequate records as defined by the specific facility
* Direct contact with internal and external clients
* Maintain third‑party equipment (TPS, OIS, various gating systems)
Qualifications
* Technical bachelor’s or master’s degree in electronics, mechatronics, automation, or telecommunications
* Alternative: Technical high school diploma with solid experience in industrial maintenance, installation, and troubleshooting of electrical equipment
* Good verbal and written communication skills in Italian and English
* Strong analytical and logical reasoning skills for root cause analysis
* A broad technical interest and motivation for hands‑on work
* Basic to medium level of IT knowledge for first‑line system administration interventions
* Customer‑oriented, proactive, and hands‑on
* Able to follow rules and regulations and deliver on strict deadlines
* Eager to learn new fields and continuously update knowledge (electronics, software, hardware, beam physics, medical applications)
* Team player with strong interpersonal skills
* Flexible and willing to work rotating shift work (morning, afternoon, late afternoon, night, weekend)
About IBA
At IBA, we value creativity, innovation, and a commitment to excellence. As a certified B Corporation, we uphold the highest standards of social and environmental performance. If you’re ready to embark on a journey where your skills and ideas can truly make an impact, apply now to join our dedicated team.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Engineering and Information Technology
Industries
Medical Equipment Manufacturing; Industrial Machinery Manufacturing; Appliances, Electrical, and Electronics Manufacturing
Apply today and be part of a mission that matters!
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