About the role
We're looking for an energised
Operational Training Manager
to lead the development, delivery and continuous improvement of training across our operational teams.
You'll play a vital role in ensuring colleagues have the skills, capability and confidence to deliver exceptional experiences for our customers.
Working cross-functionally, you'll use data, insights and feedback to shape training programmes that strengthen performance, support our strategy, and help our colleagues grow.
This is a great opportunity for someone who is passionate about people development, loves problem-solving, and is excited by the impact great training can have on colleagues and customers alike.
The Hiring Manager for this role is Andrew Williams.
You will be responsible for
Training Strategy & Delivery
Leading the design and implementation of operational training programmes across your region/area.
Using insights, performance data and colleague feedback to shape and improve training content.
Ensuring training solutions support business goals, operational needs and future capability plans.
Identifying gaps in knowledge, skills or process adherence and developing targeted solutions.
Supporting the rollout of new operational initiatives through tailored learning programmes.
Stakeholder Leadership
Working closely with Operations, HR, Learning & Development and wider business teams to ensure alignment and effectiveness of all training activity.
Acting as a trusted advisor to Operational Managers, providing insight and recommendations that improve colleague performance.
Presenting training outcomes, insights and recommendations to senior stakeholders with clarity and impact.
Continuous Improvement
Championing best practice in training, learning design, and colleague development.
Reviewing training delivery methods, tools and platforms to ensure they remain modern, efficient and engaging.
Supporting the creation and improvement of processes, tools and frameworks for the training team.
People & Resource Responsibilities
Managing training plans, delivery schedules and resources within your area.
Ensuring training spend is effective, measured and aligned to business priorities.
Supporting and coaching trainers, delivery leads or SMEs (if applicable).
Noted internal reference: #LI-AG
You will need
Experience in a role focused on learning, development or operational training.
Strong skills in analysing data/insights to inform decisions and shape training strategy.
Confidence in presenting to and influencing senior stakeholders.
Excellent communication skills, able to deliver clear, engaging and impactful messages.
Strong working knowledge of MS Excel, PowerPoint and digital learning tools.
The ability to build trusted relationships and collaborate across multiple teams.
A passion for colleague development and improving operational performance.
What's in it for you
We're all about the little helps.
That's why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.
Click Here to find out more!
Annual premio scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It's part of what makes Tesco such a great place to work, and we're proud to have been accredited as one of Britain's Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience.
We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities?
With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on.
It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit
#VP25
#J-*****-Ljbffr