Operational & Digital Marketing Specialist
Milan, Italy | Full-time
About Lord & Berry
Lord & Berry is an niche independent, Made in Italy beauty brand founded in 1992 and headquartered in Milan. Distributed in over 30 countries, the brand combines professional-grade performance, timeless elegance, and a contemporary vision of beauty.
The Role
We are looking for an Operational & Digital Marketing Specialist to join our Milan office and support our international business. This is a hands-on role at the intersection of marketing, digital, and operations, supporting both strategic initiatives and day-to-day execution. We are seeking a proactive, detail-oriented individual with a positive mindset and strong ownership of projects.
Key Responsibilities
Marketing & Sales Support (B2C)
* Support daily marketing and sales activities
* Review inbound leads and assist with client qualification
* Implement marketing initiatives and programs
* Maintain marketing materials (presentations, sales sheets, price lists, product manuals, brand assets)
* Manage databases and presentations using Excel, Word, and Canva
Operations & Showroom Coordination
* Coordinate logistics for customer visits, demos, and makeup artist activities
* Manage showroom inventory and assist visiting clients
* Liaise with PR agencies, makeup artists, models, and partners
* Support marketing and fashion events
* Prepare inbound/outbound e-commerce orders and manage sampling requests
Digital, Content & E-commerce
* Support management of lordandberry.com and future online stores
* Assist with website updates, content, imagery, and promotions
* Draft and send email campaigns and newsletters
* Support social media, community engagement, and digital marketing activities
* Conduct basic keyword research and performance reporting
* Assist with PPC, affiliate marketing, and lead generation
* Support day-to-day e-commerce operations (Magento experience is a plus)
Requirements
* At least 2 years experience with preference in Beauty and Fashion.
* Strong commercial awareness and analytical mindset
* Excellent organisational and multitasking skills
* Confident user of Microsoft Office (Excel, Word), Canva, and AI tools (e.g. ChatGPT)
* Familiarity with digital marketing, analytics, and e-commerce platforms
* Proactive, problem-solving attitude with strong ownership
* Fluent Italian and English (written and spoken)
What We Offer
* A creative, international, and fast-paced working environment
* Hands-on exposure across marketing, digital, and operations
* Close collaboration with Product, Marketing, and Commercial teams
* 9–12 month training period with potential for full-time employment
* Competitive salary and growth opportunities
How to Apply
If you are passionate about beauty and eager to grow with a Made in Italy brand, please send your CV to personale@lordandberry.com