Job ID: 3144173 | Amazon.com Services LLCApplication deadline: Feb 4, 2026Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation's workflow has three major components: First mile – where the product is housed and ready for order; Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key ResponsibilitiesSupport, mentor, and motivate your salaried and hourly workforceLead large-scope projects with site and regional impactBuild and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balanceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesPhysical and environmental requirements: lift up to 49 pounds and frequently push, pull, squat, bend, and reach; stand/walk for up to 12 hours during shifts; work in an environment where the noise level varies and can be loud; work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments); continuously climb and descend stairs (applies to sites with stairs).Basic Qualifications3+ years of employee and performance management experienceBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experienceWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPreferred Qualifications1+ years of performance metrics, process improvement or lean techniques experienceExperience managing large teams (about 120+ indirect reports and 4+ direct reports)Experience with process improvements (Lean Six Sigma and/or Kaizen)Experience in problem solving and data analyticsExperience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilitiesExperience in exceeding quota and key performance metricsBachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related fieldExperience in manufacturing, process, or industrial engineeringAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. The base salary range for this position is listed below. For salaried roles, your Amazon package will include listed sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.Colorado $91,000 – $136,500 annuallyPosted: January 30, 2026
#J-18808-Ljbffr