Overview
Join to apply for the Cartier - Sales Associate role at Cartier .
As an Ambassador of the Maison, we are looking for a Sales Associate for our Rome Boutique. He/she will ensure a unique client experience before, during, and after a sale, and proactively develop the client portfolio. Also, participate in the daily boutique operations.
How will you make an impact?
* Ensure a unique and exceptional client experience during a sale.
* Master the steps of a sale (welcome, discover and understand, convince, close and develop).
* Adapt according to client needs and motivations.
* Strive to always improve and surprise the client(s).
* Deal with ease during negotiations and objections.
* Transmit the passion and values of the Maison.
* Act as the privileged contact for the client in case of After Sales.
* Meet individual and boutique targets, both quantitative and qualitative.
Client Relationship & Portfolio Development
* Cultivate strong client relationships and develop client loyalty.
* Efficiently develop the client portfolio.
* Execute targeted CRM actions.
* Participate in client events and act as an Ambassador of the Maison.
Daily Boutique Operations
* Respect all brand and boutique policies and procedures.
* Participate in inventories.
* Participate in the set up and breakdowns at opening and closing of the boutique.
* Participate in the implementation of Visual Merchandising guidelines.
* Assist with special projects when requested.
Experience & Qualifications
We are looking for candidates with previous experience in the hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well as strong attention to detail and customer needs. A Team-Player approach and fluency in English and Italian are essential.
What makes our group different?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.
* We value freedom, collegiality, loyalty and solidarity
* We foster empathy, curiosity, courage, humility and integrity
* We care for the world we live in
Your Journey With Us
During the interview process, you will have the opportunity to meet the Talent Acquisition and HR Team and the Boutique Manager.
#J-18808-Ljbffr