Team Leader – Field Service Technicians (Biogas Sector)We are seeking an experienced Team Leader for Field Service Technicians in the biogas sector to manage and continuously improve our field service operations across Italy. This role combines hands‑on technical expertise with team leadership and operational responsibility. You will lead a team of 3-5 service technicians, ensure high‑quality service delivery, and actively support customers through maintenance, troubleshooting, and technical guidance.Lead, organize, and develop a team of 3-5 field service techniciansPlan and coordinate field assignments, considering resource availability and prioritiesProvide technical and administrative guidance, training, and continuous supportDrive ongoing improvement of service processes and team performanceField Service OperationsPerform maintenance, repair, and installation work on mechanical and electrical components of biogas plantsDiagnose and resolve technical faults and ensure timely issue resolutionHandle customer complaints and warranty cases professionally and efficientlyPlan and coordinate your own travel and service assignmentsCustomer Support & CommunicationAct as a key contact for customers, providing technical advice and operational guidanceDeliver on‑site and remote support to ensure smooth plant operationIncrease customer satisfaction through reliable, high‑quality, and timely service deliveryConduct training sessions when requiredProcess Improvement & ReportingMonitor and optimize service and maintenance processes to improve efficiency and productivityCoordinate service activities closely with internal departments (e.G., service office)Prepare service reports, documentation, and performance analysesContribute to continuous improvement initiatives within the service organizationYour profileQualifications & Experience:Technical background in mechanical, electrical, or industrial engineeringProven experience in field service, ideally in the biogas or renewable energy sectorInitial leadership experience or strong potential to lead a teamExcellent troubleshooting and problem‑solving skillsHands‑on, structured, and solution‑oriented working styleStrong communication and customer relationship skillsLanguagesItalian and English (good working proficiency)German is a plusLocation & TravelTravel requirement: approx. 50% on‑site at biogas plants across ItalyOur offerA responsible leadership role in a growing renewable energy sectorA combination of technical work and team managementOpportunities to shape and improve service processesA collaborative and service‑oriented working environmentYour future of opportunitiesFlexibility, reliability and continuity - the Thöni Group has been an independent and autonomous Tyrolean family business since it was founded in 1964. We rely on high‑performance and success‑oriented business areas that are geared to the needs of our customers in the form of individual solutions. About 900 employees work with enthusiasm on future‑proof and sustainable products for our international sales markets.We feel committed to our employees, our business partners and customers as well as to the people in our immediate surroundings and the environment. Management of Thöni Holding GmbH#J-18808-Ljbffr