Your Mission, Should You Choose to Accept It
You will shape how thousands of members experience our coworking, meeting and event spaces,loungesand gyms across Europe. As our Membership Products Director, you set the vision for spaces that feel great to be in and perform brilliantly for the business. You sit at the heart of Membership, connecting design, tech,brandand commercial thinking into one clear product story. You turn insight, behaviour and data into spaces people love and products that scale. You test,learnand build what comes next, always with one eye on the vibe and one on the numbers. You will work closely with senior leaders, localteamsand partners to bring bold ideas to life.
In Case You Don’t Know Who We Are
Known for being the rule breakers in hospitality, TSH is a fun,creativeand inspiring environment where everyone can work, stay,learnand play and most importantly – be themselves. As an employer we look,actand think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftopbarand eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
WhatYou’llDo
Set and own the product vision for our Membership portfolio, from coworking and meetings to lounges and gym spaces.
Shape end to end member journeys across space, service,techand digital touchpoints.
Define space strategies and design principles that guide architects and designers from concept to opening.
Select,improveand scale the tech that powers access, bookings, billing and daily use for members and teams.
Drive commercial performance by reviewing utilisation, guidingcapacityand building strong investment cases.
Spot and launch new revenue opportunities that grow value per member withou