TBO.COM - an international award-winning travel tech organization is looking for top talent Operation FIT specialist in Travel Industry to join our global team.
* Please apply only if you're fluent in Italian + English
Job description:
* Operational handling of online reservations for Hotels, Flights, Car rental, Transfers, etc.,
* Coordinate offline requests with internal departments.
* Handling bookings/cases with last-minute and on-spot challenges to solve problems.
* Receiving incoming calls helping travel agents using the platform and managing reservations with special requests
* Negotiate customer needs with suppliers and individuals, using out-going call to find and agree on best resolutions.
* Creative thinking and results-oriented candidate with ability to handle complicated cases while coordinating with multiple stakeholders.
* Operating a few online systems at once, providing service to travel agents.
* Responsible to solve operational and administration cases/tasks from A-Z
Qualifications:
* Service oriented persona with high communication skills
* Independent, self-motivated, patient, and goal-oriented work style, solving problems.
* Can control and lead multiple tasks, activating all resources to efficiently solve cases.
* Experience working B2B with travel agents/ business professional in the industry.
* Ability to adapt quickly to new technologies, products/system, and company procedures.
Interested? Please send English CVs only.