IT ASSISTANT INTERN – ABOUT THE ROLE
Officina Stellare is a leading player in the production of opto-mechanical systems, focusing on the implementation of innovative mechanical solutions. The IT ASSISTANT will be part of the IT team and will be responsible for providing first-level technical support to internal users, ensuring timely resolution of common hardware, software, and network issues.
We are seeking candidates with a positive and proactive mindset, who are solution-oriented and focused on effective problem solving.
WHAT YOU'LL GET TO DO
Manage support requests via ticketing system, phone, or email;
Diagnose and resolve issues related to PCs, printers, peripherals, basic software, and company applications;
Assist in the setup and maintenance of workstations (Windows, Office 365, etc.);
Install and update software and drivers;
Escalate complex issues to second-level support;
Document activities and update operational procedures.
YOU'LL BRING THESE QUALIFICATIONS FOR AN IT ASSISTANT INTERN
Technical diploma (preferably in IT) or equivalent qualification;
Basic knowledge of Windows operating systems and Microsoft Office suite;
Good communication skills and customer-oriented approach;
Problem-solving attitude;
Precision and reliability;
Active listening and effective communication.
ADDITIONAL INFORMATION
Location: Sarcedo, Vicenza (Italy);
Working time: Full-time – on-site;
Contract: Internship;
Benefits: Company gym, canteen.