Who are we?
MotorK is the leading sales and marketing technology company in Europe, specializing in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.
We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us.
We're headquartered in Milan, Italy, where you’ll find most of our employees but the teams you'll work with are across Europe and the UK.
The role
We are looking for a talented Webmaster to join our international Activation team. The role is supporting the Italian region, but the teams are working from all across Europe and the UK. The candidate will be responsible for the set up of our Saas products, in accordance with our Enterprise and Premium clients requirements. The main responsibilities are:
* Gather all the information required to set up the SaaS product for the customer
* Manage client requests and prioritize workflow
* Perform all the necessary tasks to configure the websites and the CRM for the customer to use the SaaS
* Perform the necessary product configuration to fulfill the customer requirements
* Present the progress and the final product to the customer and answer queries
* Tickets management in collaboration with R&D team
* Follow up with developers and product expert teams
* Cooperate with Success Manager in controlling the project scope (avoid scope creeping)
Requirements
Our ideal Webmaster will have previous experience working in a stakeholder management environment, as well as providing technical support in the set up of web based products, using CMS tools. As well as:
* Native Italian level and fluent English
* Previous experience preferably in a SaaS company and in a similar role
* Excellent customer communication and problem-solving skills
* Capability to act as “power user” for complex business applications like CRM, ERP, CMS, Marketing automation platforms
* Knowledge in Wordpress CMS
Working pattern and location:
* Full time, permanent role
* Monday to Friday
* Hybrid
* Office located in Milan
Benefits
* Meal Vouchers (for each day worked)
* Bi-monthly appointment for collaboration days, with free breakfast in the office
* Internal training paths and support with external education
* Diverse and dynamic environment, with plenty of opportunity to grow and make an impact
* 1:1 English classes up to B2 level
* Food canteen onsite
What you can expect from the recruitment process:
1. HR interview (English - online)
2. Hiring Manager interview with skill assessment (Italian - onsite)
3. Higher Management interview (English - online)
4. CEO interview (English - online)
MotorK is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any kind. Our company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MotorK are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion or belief, age, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.