Diana is an international company that supports top notch fashion and lifestyle brands in their online growth creating new e-commerce experiences, guiding them in the expression of their identity and uniqueness. We stand at the junction of aesthetic awareness, cutting-edge technology, and commerce know-how, with the ambition of creating an impact on brands' digital journey. As e-commerce boutique, we are renowned for our attention to quality, innovation and style. Join the feel_
We are looking for a motivated **eCommerce Platform Shopify Support **to join our growing team in Padua.
- You will be responsible for_:
- Support merchants in using their e-commerce platform
- Support merchants in e-commerce data entry
- Working closely with tech team
Role requirements:
- You have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
- You have a high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously
- You are a creative and strategic thinker with a strong customer orientation
- You have excellent interpersonal and communication skills, thrive in matrix environments and are adept at building relationships with different stakeholders
- Work well under pressure to meet tight deadlines and support the business objectives to drive profitability
- Team player and willingness to support the wider team
Desirables:
- Numerical and analytical skills with a commercial drive
- Organizational and project management skills
- Technical experience with ecommerce platforms
- Knowledge of digital marketing channels
- Flexible and responsive to change
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