Role:
We are looking for an
Onsite IT Technician
with experience in
Desktop / End-user Support within enterprise environment
, preferably multinational companies.
You are directly onsite with our customers and working on incoming tickets of your users: Setting up PC workplaces Installations, migrations and rollouts User administration via Active Directory User support with MS Office, Windows and other software issues deal with stock / asset management provide support on meeting room / conferencing room provide smart hand support for Server and network devices
You are exiting your users with creative solutions and a service-orientated approach. Location: Rome (South Rome) - fully onsite Employment contract: 1-year fixed-term (possibility of conversion into a permanent)
Requirements:
2 years of IT experience in enduser support within corporations Experience in OS, Apps and H/W installation and troubleshooting depending on project products Familiarity with ticketing system Good English and fluent Italian languages Excellent time management skill Ability to build relationships
Benefits:
Buddy program Internal career development program International job opportunities Onboarding program Buoni pasto (Edenred, Sodexo, UP)/ Meal Voucher
Be part of Us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.