OverviewThe position is based in Sofia, Bulgaria and relocation support is available. If you are ready to take the next step in your career, join TELUS Digital Bulgaria as a Customer Support Specialist with Italian and English.ResponsibilitiesDeliver outstanding client serviceAchieve great customer experience and satisfactionIdentify and assess customers’ needsAssist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or ticketsQualificationsFluent in Italian with excellent communication skillsGood command of EnglishExperience in a similar role is not requiredWe offerFinancial support during relocation (e.g., for transportation, hotel stay, rent, and assistance in finding a long-term rental)Fully paid trainingStable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesAbout usTELUS Digital Bulgaria is a publicly traded company (NYSE, TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services including designing, building, and delivering next-generation digital services, AI solutions, and customer experience. We are an independent outsourcing services provider and do not function as a local representation of our partners.
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