Ph3About Air Apps /h3 pAt Air Apps, we believe in thinking bigger—and moving faster. We’re a family‑founded company on a mission to create the world’s first AI‑powered Personal Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self‑funded while reaching over 100 million downloads worldwide. /p pOur long‑term focus drives us to challenge the status quo every day, pushing the boundaries of AI‑driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. /p pJoin us on this journey to redefine resource management—and change lives along the way. /p h3The Role /h3 pAs a Community Manager at Air Apps, you will be responsible for building, growing, and engaging our user community across forums, social media, and user groups. You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand. This role requires strong communication skills, creativity, and a passion for community engagement to enhance user experience, increase brand loyalty, and strengthen our community presence. /p ul liThis is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross‑functional teams in person and contribute to a dynamic and fast‑paced environment. We are open to support with relocation efforts. /li /ul h3Responsibilities /h3 ul liDevelop and execute community engagement strategies to grow and support user communities. /li liManage and moderate forums, social media groups, and user discussion platforms. /li liEngage with users by responding to questions, moderating discussions, and fostering positive interactions. /li liOrganize and promote community events, webinars, and QA sessions. /li liCollaborate with marketing, product, and support teams to ensure a seamless user experience. /li liMonitor and analyze community engagement metrics to optimize strategies. /li liIdentify and activate brand advocates, ambassadors, and superusers. /li liStay up to date with community management trends, tools, and best practices. /li liDevelop and maintain community guidelines and policies to ensure a safe and welcoming space. /li liAddress user concerns and elevate issues to the appropriate teams when necessary. /li /ul h3Requirements /h3 ul liAround 3+ years of experience in community management, social media management, or customer engagement. /li liExperience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms). /li liStrong written and verbal communication skills, with the ability to engage and inspire users. /li liExperience with community‑building tools and analytics platforms. /li liAbility to handle sensitive situations, mediate conflicts, and enforce community guidelines. /li liExperience planning and executing community‑driven events or initiatives. /li liPassion for building meaningful relationships and fostering brand loyalty. /li liAbility to analyze engagement data and adjust strategies accordingly. /li liExperience in fast‑paced digital environments with a user‑centric mindset. /li /ul h3Benefits /h3 ul liApple hardware ecosystem for work. /li liAnnual Bonus. /li liTop‑tier Health and Life Insurance. /li liTransportation Budget. /li liCoverflex benefits package for meal allowances, well‑being, and more. /li liChildcare support. /li liAir Conference – an opportunity to meet the team, collaborate, and grow together. /li liPension Fund. /li liUrban Sports Club membership. /li liMeals 100% free at the hub. /li /ul h3Diversity Inclusion /h3 pAt Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. /p /p #J-18808-Ljbffr