PDo you want to join an international organization and use your experience to maximize your and our potential? Are you a people and result-oriented professional, and a Diversity ally, willing to contribute actively? Join our team! /ppFor our Customer Service Department in Belluno - Alpago (Italy), we are looking for a Customer Service Representative (fulltime) /ppDo you want to work for an international company where you will be the first point of contact for our Italian customers and where no single day will be the same? Do you enjoy providing sales support and working in a dynamic environment? Then you are the person we are looking for to join our Customer Service team. In this role you will report to the Customer Service Manager. /ppResponsibilities: /pulliHandle incoming / outgoing calls and answer e-mails /liliProcess orders in SAP /liliFollow up and monitor orders and deliveries /liliPro-actively inform and/or approach customers about product, price, delivery times etc. /liliHandle financial requests and work closely with the financial department /liliCome up with solutions for complex issues and possible complaints /liliAssist in preparing Data Analysis Report /li /ulpJob requirements: /pulliBachelor’s degree or equivalent training, education and experience /liliMinimum of 1 year of experience in a Customer Service Environment /liliIntermediate in English /liliExperience with MS Office /liliStrong Experience with MS Excel /liliEnthusiastic, curious, commercial mindset and a team player /liliService oriented, a problem solver and excellent communication skills /liliFlexible to take on additional responsibilities and tasks when required /liliAble to prioritize and work under pressure /liliPreferably experience with SAP /li /ulpWhat do we offer: /pulliWork From Home policy – up to 2 days a week (after the training period) /liliWFH allowance /liliTo be part of one of the leading industries in its sector globally, and one of the leading groups in the U.S. /liliTo be part of a Caring Trusting culture that empowers Diversity, and a #oneteam mentality /liliTo form part of a forward-thinking, proactive, and diverse Customer Service team /li /ulpAbout Marchon: /ppMarchon Eyewear, Inc. is one of the world's largest manufacturers and distributors of quality eyewear and sunwear. The Company markets its products under a number of prestigious brand names including: Calvin Klein, Calvin Klein Jeans, Canada Goose, Converse, DKNY, Dragon, Karl Lagerfeld, Lacoste, Liu Jo, Longchamp, Nautica, Nike, Paul Smith, Ferragamo. Marchon is known for its quality products, innovation and high levels of service. /ppHeadquartered in Melville, NY (about 50 kms east of New York City), Marchon also has regional headquarters in Amsterdam, Hong Kong and Tokyo. The Company distributes its eyewear through numerous sales offices around the world, serving customers in over 100 countries. Marchon also operates design centers in New York City, Italy and Japan, and has manufacturing facilities in Italy and China. Marchon’s revenues are more than $500 million and growing. /ppAbout VSP Vision /ppMarchon is part of VSP Vision, a complimentary group of leading businesses in the eye care industry ( /ppEqual Opportunity Statement /ppMarchon Eyewear is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, Canonical race, color, religion, sex, national origin, gender identity, sexual orientation or disability. /ppInterested? /ppPlease send your application, including CV to /p