Our client is Giochi Preziosi, leader firm in the Toy industry in Italy.
For store in the city centre of Verona, we are looking for HELPERS/SALES ASSISTANT, reporting to the Store Manager.
General purpose of the role
GPH Helpers will deliver the GPH PLAY service strategy everyday whilst participating in all key store activities and operations.
* Provide award winning customer service by following GPH customer service Strategy
* Communicate with the Management team on any operational challenges you face
* Actively acknowledge and approach all customers with the objective of making a sale
* To give a professional, informed description and show an in depth knowledge of your product
* To gain product knowledge expertise within all product groups in the store and sharing this with the team
* Use every opportunity to offer additional items or alternatives to the sale
* Aim to exceed all targets, objectives set and key performance indicators
* Maintain high standards of visual merchandising and housekeeping to enhance the GPH experience
* Implement sales promotions and price changes as directed by Management
* Provide a safe environment by following Health & Safety guidelines and being aware of the security on the floor