Sales Support Specialist
This role offers an exciting opportunity to be a technical expert in sales support for our products. As a Pre-Sales Engineer, you will play a crucial part in building strong relationships with partners and clients through effective communication and solution introduction.
Responsibilities include supporting business development through roadshows or workshops, serving as the technical expert during sales pitches and meetings, and preparing technical materials and presentation decks for pre-sale support. You will also ensure that all partners understand the key benefits of our products and services through product training and interaction, and collaborate with R&D to improve products based on client feedback.
To succeed in this position, you will need to have a bachelor's degree or higher in science or engineering, preferably electrical engineering, electro-mechanical, or related fields. At least 3 years of experience in customer communication and pre-sales technical support is required, with residential energy storage experience being a plus. You must be self-driven and proactive, able to work independently and in teams, and have excellent communication skills comfortable with customer-facing roles and group training.
Fluency in English and Italian is mandatory, and additional languages such as French, German, Polish, Dutch are advantageous. If you are passionate about the industry and willing to learn in a rapidly changing environment, this could be the ideal role for you.
About the Job:
* This is a full-time remote position.
* You will be working directly with partners and clients to provide technical support and solutions.
Requirements:
* Bachelor's degree or higher in science or engineering.
* At least 3 years of experience in customer communication and pre-sales technical support.
* Strong self-drive and proactiveness.
* Excellent communication skills.
* Fluency in English and Italian.
Benefits:
* This role offers a unique opportunity to grow professionally and personally.
* You will be working with a dynamic team that values innovation and diversity.
* Opportunities for career advancement and professional growth.
Why This Role?
* This is an excellent opportunity to join a company that values innovation and diversity.
* You will be working with a talented team that is passionate about making a difference.