If you know art’otel, you know we like to do things differently. Our guests come to us for something that goes beyond their usual hotel expectations, so we’re looking for an amazing Night Auditor to help running night front office operations. Your helpful, can‑do approach and passion for great service will create an amazing impression each and every time.
Your approach to the job will be inspired by your authentic style and self‑always ready with care and attention, creativity. You’ll know exactly who needs what and when, you’ll remember their names and you’ll use your skill and experience to ensure guests are satisfied by delivering a personalised high standard of customer service.
* Who will actively participate in addressing complaints and resolving guest queries
* Who will complete financial auditing reports and procedures
* Who possess a good command of English and has excellent communication skills
* Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
* With previous experience as a Night Auditor in a hotel
What you bring
* You’ve got FO operations knowledge.
* You’re ready to check and create reports and manage FO activities 360
* You’re a great leader, ready to teach and supervise the night FO Team and train where needed.
* Must be fluent in Italian, English. Third language is a plus.
* Knowledge of PMS Opera preferred.
* There’s a lot more to this job than we’ve given you here – don’t worry, we’ll fill you in on everything before you begin. We might also add other similar responsibilities on a temporary or permanent basis, depending on the needs of art’otel.
Therefore, we offer a range of great benefits for you to enjoy
* Recommend a friend scheme up to €750 Euros (gross)
* Ticket Meals
* Attractive Departmental Incentive Schemes, as per company policy
* 50% F&B discount at our restaurants and bars (for your whole party)*
* Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
* 26 days of holidays
* 1 extra day off for your wellbeing (to be taken in the solar year)
* 1 working day per year of volunteering activities with our local partners
* Exciting job opportunities within PPHE Hotel Group across Europe
* Annual staff parties & outgoings
* Advanced onboarding programs and L&D opportunities
* Entitlement to benefits provided with our local partners.
* See T&C policy for further details and eligibility
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