Join Us as HR Business Partner! Are you ready to be a strategic partner at the heart of a fast-moving international business? We're looking for an HR Business Partner to work closely with our Sales, Service, and Customer Care teams — shaping talent, driving performance, and enhancing the customer experience every day. This is the perfect role for someone who thrives on the front line of business impact, blending HR expertise with commercial insight. What You'll Do Talent & Capability Development Spot and develop the skills our Sales and After Sales teams need to excel Partner with L&D to create programs in negotiation, customer management, technical service, and commercial effectiveness Organization & Workforce Planning Ensure teams are structured for success — right people, right skills, right agility Optimize organizational design for better productivity, faster responses, and happier customers People & Performance Management Coach managers on team performance, engagement, and commercial KPIs Lead performance cycles for sales and technical teams with measurable impact Recruitment & Employer Branding Drive strategies to attract top talent in commercial and technical roles Strengthen our employer brand to make us the employer of choice Compensation, Retention & Compliance Support competitive incentive schemes and retention plans Ensure HR processes meet compliance standards while empowering frontline teams Change Management & Culture Guide teams through growth, new markets, and evolving service models Promote a culture of customer focus, collaboration, and service excellence Champion well-being and engagement tailored to field and technical teams Business Partnering Build strong relationships across Sales, After Sales, and internal support functions Smoo