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We are looking for a part-time Client Advisor for Noventa Outlet (maternity cover).
The Client Advisor represents the Company with clients in our Outlet. He/She is a professional in the sales of luxury goods and is responsible for the satisfaction and loyalty of every customer. He/She cooperates to reach the qualitative and quantitative goals set in the store.
Job Responsibilities
* Provide excellent customer service to achieve high customer satisfaction.
* Maintain alignment with the style and qualitative standards of the Brand throughout the sales process and after-sales service.
* Collaborate with colleagues to create a positive environment and focus on performance levels.
* Keep the workspace tidy according to Company guidelines.
* Follow Company standards throughout the sales process.
* Build and maintain strong customer relationships.
* Utilize CRM activities to develop and sustain client relationships.
Profile
* Relevant work experience as a Client Advisor in a luxury environment.
* Alignment with the Loro Piana brand identity and passion for LP products.
* Strong luxury touch and approach.
* Excellent interpersonal and relationship-building skills.
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