PTAG Heuer: the Swiss Avant-Garde watchmaker since 1860. Avant-garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach, and a cool and free-minded spirit to think ahead and establish records. The TAG Heuer watches, and chronographs are an authentic concentration of innovation, design and engineering for bold, self-confident people who are connected to the future. /ppbr/ppbr/ppbBOUTIQUE MANAGER MILAN – VIA MONTENAPOLEONE /b /ppbr/ppbr/ppbA TAG HEUER BOUTIQUE MANAGER IS… /b /ppbr/ppb…A PERFORMANCE-DRIVEN SALES EXPERT /b /pulliPlays an bactive role /b on the sales floor, increasing boutique sales and achieving the objectives /liliAnalyzes the store’sb retail performance KPIs /b(traffic, conversion, sales in volume and value, ASP, mix of sales…), identifies bbusiness /b bopportunities /b and establishes b360° action plans /bto tackle them /liliStaysb updated /bon the bwatch industry /band local market competitive environment /li /ulpbr/ppb… A TEAM LEADER /b /pulliSets individual and collective bobjectives /b, follows the bperformance /b, and realizes breviews /bof the team members /liliShadows and bsupports /b the team members on the floor, provides immediate bfeedback /b, develops them in their current roles /liliEnsures team’s bmotivation /b and bcohesion /bwhile promoting a positive, inclusive and supportive work environment /lilibIdentifies /b and bhires /b new team members /li /ulpbr/ppb… A TAG HEUER AMBASSADOR /b /pulliEnsures an boutstanding /b service is offered to all visitors in store /liliEmbodies the Tag Heuer’s bbrand /b bvalues /b and acts as a passionate bBrand /b bAmbassador /b /liliEnsures thatb grooming /b, battitudes /b, andb Visual Merchandising /bmeetb luxury standards /band binternal guidelines /b /liliProactivelyb networks /bandb connects /bwithb local people of influence /b /li /ulpbr/ppb… A CLIENT DEVELOPMENT SPECIALIST /b /pulliLeads the team to developb long-term relationships /bwith clients /liliSets and follows collective and individualb clienteling objectives /b /liliEnsures qualitativeb client data collection /band leverages the data to address clients in a personally relevant way /lilibPlans events /bin line with brand strategy and guidelines, coordinates all stakeholders and assesses the ROI /li /ulpbr/ppb… AN OPERATIONS EXCELLENCE SUPERVISOR /b /pulliOversees theb boutique operational processes /b, front and back, in line with internal guidelines /liliEnsures bcompliance /b with binternal /b bcontrol /b bpolicy /b /liliSupervises the bstore expenses /band maintenance /li /ulpbr/ppbPROFILE REQUIRED /b /pulliManagement experience in a luxury retail environment /liliCreative business driver, results-oriented /liliExcellent interpersonal, communication and presentation skills /liliInspirational leader, able to coach and develop a high-performing team /liliClient-centric mindset, focused on recruiting new clients and growing the active client base /liliAgile manager, able to multi-task in a fast-paced environment and work in various roles depending on business needs /li /ul