Beverage Service Expert
A Beverage Service Expert engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality.
Key Responsibilities
* Receive orders and serve customer requests in a timely manner.
* Create and serve a range of beverages, including classic cocktails, mixers, beer, wine, and soft drinks.
* Take food orders and assist the floor team with deliveries as required.
* Understand menu content, any menu changes, and promotional activities.
* Keep your service area clean, tidy, and well-prepared.
* Efficiently manage the proper settlement of all customer accounts.
* Answer guest queries in a polite and helpful manner.
Requirements
* Prior experience within a cocktail bar environment.
* The ability to create classic cocktails.
* Flexibility in hours, as you will be working rostered shifts, especially on weekends.
* Exceptional personal presentation and communication skills.
* Flexibility to respond quickly and positively to a range of work situations.
* Passion for delivering exceptional levels of guest service.
Working for Us
Hilton is a global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We offer business and leisure travelers the finest in accommodations, service, amenities, and value.
We are dedicated to continuing our tradition of providing exceptional guest experiences across our global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
Our amazing Team Members are at the heart of it all, striving to provide outstanding service and creating memorable experiences for our guests.
In this role, you will be part of a dynamic team that values innovation, teamwork, and delivering exceptional results.