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Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Your Role And Responsibilities
Work across all ServiceNow modules in the RUN team for an important customer.
Provide development and maintenance related support for ServiceNow tool implementation and customization.
Develop with Client Scripts, UI policies, UI Macros, Scheduled Jobs, Flow Designer and Background Scripts to expand ServiceNow usage for the clients.
Work on Data Source and build scripts for Transform Map to import asset/CI data into ServiceNow using import sets.
Use Service Catalog items and complex workflows to automate users' daily business processes.
Build tables, customize and design forms and fields as per customer needs.
Collect customer requirements, write technical documents, and design solutions.
Demonstrate strong communication, interpersonal skills, customer‑centric attitude, ability to deal with cultural diversity, and be a proven team player and team builder.
Be curious, open minded, ready to explore new technological paths, and willing to be challenged facing the up‑to‑date platforms and the frameworks most required in IBM clients’ projects.
Preferred Education Technical Diploma
Required Technical And Professional Expertise
Bachelor, University or Master Degree into STEM disciplines (Computer Science, Engineering, Mathematics, Physics, Statistics)
Minimal B1 knowledge of English language
2+ years of experience with ServiceNow as application developer
And Skills
ServiceNow Module (ITSM or SPM or HR)
HTML / HTML 5
CSS / CSS3
JavaScript
JSON
XML
Ajax
AngularJS
Bootstrap
JQuery
Jelly
Web Services (REST, SOAP)
WSDL
Microservices
Availability to travel is an additional mandatory prerequisite.
Preferred Technical And Professional Experience
Good JavaScript skills and knowledge of relational databases.
Good knowledge of Now Platform and web services (REST/SOAP).
Good knowledge of other ServiceNow modules.
ServiceNow Certifications.
Seniority level Mid-Senior level
Employment type Full-time
Job function Engineering and Information Technology
Industries IT Services and IT Consulting
Segrate, Lombardy, Italy
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