L'Azienda: Creár è un'azienda con clienti internazionali, tra i quali: Ducati, BMW, Dainese, Pirelli, Cassina, ARVAL, Alphabet, Royal Enfield, Mitsubishi Motors. Offriamo formazione in modalità e-learning ed abbiamo l'obiettivo di scrivere contenuti (in)formativi rilevanti ed utili per il personale delle reti di vendita delle nostre aziende clienti. JOB PURPOSE
Searching for a dynamic, motivated, well organized Program Manager to:
A) support the Training team in planning, organizing, implementing and measuring Online Training Projects for companies with global retail network.
B) build and maintain strong, long-lasting customer relationships
RESPONSIBILITIES
Manage projects, timelines and deliverables
Manage content calendar, content creation and translations for micro learning training program
Maintain deliverables/activity overall planning calendar
Analyze data and Training KPI through dedicated dashboards
Manage users engagement activities
Liase with IT team for development of tools and resources on Monday
Interface with IT for LMS Platform management from course creation and participant enrollment to completion reports
Understand customers' needs and provide them with specific products and services
Collect and analyze data and make it usable by the customers, so as to help them choose
Demonstrate in-depth knowledge of company products and services
Promptly resolve any customer problems
KNOWLEDGE AND SKILLS
Detail oriented with strong project management/organization skills and ability to manage simultaneous projects, maintain timelines, track deliverables,
Ability to work under pressure on tight deadlines while delivering excellence
Flexible and adaptable to shifting priorities
Problem Solving
Strong analytical mindset
Excellent communication and interpersonal skills
Team Player
Creativity and curiosity around innovative methods – startup mentality
Self-starter
Result-oriented
Digital Mindset
Fluent English
Skills: Excellent XL, PPT. Knowledge of Monday, Skillato and PowerBI a plus
NICE TO HAVE
Passion for cars
Interest in automotive business (distribution, renting and financing, warranty, used cas business,...)
Settore
Formazione online
Tipo di impiego
A tempo pieno
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