Do you want to work in a Company leader in the renewable energy market? This position is what you are looking for Join an incredible team in the Top 1 manufacturer Field Application Engineer/After-sales Engineer Role: The Field Application Engineer/After-sales Engineer is responsible for providing technical support through onsite activities and remote assistance, working with customers or third-party service partners to resolve issues with BESS devices. The role involves coordination with the EU team and HQ team to deliver efficient and satisfactory service to our customers in the EU. Key Responsibilities: Management and technical skills in Field Operations: Supervise technical aspects and physical work of all field activities, including commissioning, scheduled, preventive, and corrective maintenance. Focus on resolving after-sales cases efficiently, minimizing downtime, and optimizing fault resolution times by maintaining good relationships with customers and sharing information with relevant teams. Supervise and evaluate product performance, collaborate with the monitoring team to analyze BESS device operation data, and assess performance, working closely with HQ and the EU Technical Team. Identify technical solutions to resolve issues in collaboration with HQ, ensuring swift problem resolution. Complementary activities: Participate as a technician in commissioning, troubleshooting, and routine maintenance activities onsite. Assist help desk team with phone support and ticket management. Skill requirements: Electrical certification compliant with local laws. Basic electrical tool operation skills, such as using a multimeter and torque wrench. Ability to read electrical diagrams or relevant work/study background. At least 2 years of onsite work experience, such as BESS commissioning, electrical device installation, wiring, and commissioning. Proficiency in English (Listening, Speaking, Reading, and Writing), with the ability to write formal manuals in English. Additional Responsibilities: HSE and PPE Management: Under the guidance of the HSE Manager, identify risk mitigation strategies and approve operational procedures to ensure compliance with HSE requirements. Spare Parts and Resource Management: Finalize the spare parts list, manage obsolescence, and coordinate with EU/HQ Tech teams on compatibility of replacement components. Ensure local teams and service partners have necessary resources and spare parts for operational continuity. Manage stock, record consumption, and coordinate spare parts delivery and planning. Collaborate with the Technical and Training teams to align field operations with overall service quality. Work with the Service Country local team to ensure smooth technical interventions and repairs. Coordinate with EU/HQ technical teams on technical compatibility, replacement parts, and problem resolution. Additional notes: Please note that if you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information. Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for external website content. All applications should be submitted via the 'Apply now' button. J-18808-Ljbffr