For 2026 season – from April to end October we are looking for talented people to join our Team.
Visit our site and we will be pleased to receive your candidature!
https://www.sanclementepalace.it
San Clemente Palace Venice is a five-star luxury urban resort located on a private island, just ten minutes from Piazza San Marco via complimentary boat. With the San Clemente Church, top-notch event spaces, award-winning dining, spa, pool, sports facilities and a Kid’s Club, unforgettable experiences await our Guests in the number #1 Hotel in Venice and #20 in the world as awarded in 2025
JOB TITLE: Room Service Manager
DEPARTMENT: Food & Beverage
REPORTS TO: Food & Beverage Manager
NATIONALITY: Eligible for a working permit in Italy
LANGUAGE: Ability to work and communicate in a multinational environment:
Italian – excellent oral and written skills.
English – excellent oral and written skills.
Additional language – beneficial
San Clemente Palace Venice is seeking an experienced and dynamic Breakfast Manager to lead our breakfast service operations. In this pivotal role, you will oversee all aspects of the breakfast service, ensuring exceptional guest experiences while maintaining operational excellence and profitability. You will lead a dedicated team, manage resources efficiently, and uphold the luxury standards that define the San Clemente Palace Venice.
Oversee daily in room service operations, ensuring seamless execution and adherence to SCP service standards
Lead, train, and motivate the breakfast team, fostering a culture of excellence and accountability
Manage staff scheduling, performance evaluations, and professional development initiatives
Maintain strict food safety, hygiene, and sanitation standards in compliance with local and international regulations
Monitor food costs, inventory levels, and portion control to optimize profitability without compromising quality
Coordinate effectively with kitchen, housekeeping, and front-of-house teams to deliver exceptional guest experiences
Analyze guest feedback and implement improvements to enhance service quality and satisfaction
Address guest concerns and complaints professionally and promptly, ensuring resolution and satisfaction
Develop and implement breakfast menus that reflect local preferences and seasonal offerings
Track and report on key performance metrics, including guest satisfaction scores and operational efficiency
Ensure compliance with all health, safety, and labor regulations specific to Italy
Participate in staff training programs and maintain high standards of customer service excellence
Qualifications
Minimum 3 years of food and beverage management experience in a luxury hospitality environment
Proven track record of leading and developing high-performing teams
Strong knowledge of food safety standards, health codes, and sanitation protocols
Demonstrated expertise in budget management, cost control, and financial analysis
Excellent communication and interpersonal skills with the ability to motivate and inspire staff
Customer-focused mindset with a commitment to delivering exceptional guest experiences
Proficiency in hospitality management systems and point-of-sale technology
Strong organizational and time management skills with the ability to multitask in a fast-paced environment
Ability to work flexible hours, including early mornings and weekends as required
Experience in menu planning and food cost optimization
Proficiency in Italian and English; additional language skills are advantageous
Demonstrated problem-solving abilities and sound decision-making skills
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