Experteer OverviewIn this role you manage Patients/Hospitals/Physicians processes and lead logistics for LifeVest spares, ensuring timely shipments and returns.
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You build and maintain hospital relationships to support information flow, shipping documentation, and activations/dismissals.
You will support Sales, coordinate with Invoicing, Orders/Credit, Tech Support, and regional teams, and supervise ERP data handling.
Your work enables efficient, accurate operations that contribute to life-saving therapies and reliable service.
This is a cross-functional, impact-driven position at ZOLL with a focus on logistics and customer-centric support.Retribuzione / BenefitsInput patient records into ERPIssue shipping documentsProcess Purchase OrdersPerform national inventory checksAllocate medical device componentsManage courier shipments and trackingCoordinate returns and urgent shipmentsProduce regular reports and analytics (shipments, returns, top urgents, complaints)Quality management for expiring/damaged itemsInteract with the German xjrgpwk warehouse and logistics partnersResponsabilitàMS Office proficiency, especially ExcelERP systems experienceOrganized, precise, team-oriented with strong interpersonal skillsGoal-oriented with hands-on mentality and persistenceFluency in English; Italian language (Expert) is preferredLess than 1 year admin/intern experience preferred
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