About DAB At DAB, we are a global community of 1700 people. Our mission is to provide technological and sustainable solutions to handle water, which makes us part of a needed change for our future. Our people culture is shaped by distributed leadership, embracing dynamic principles that promote an open and collaborative workplace where everyone can thrive and bring their best selves. Are you ready to grow with us? Position IoT & Connected Systems Integration Specialist We are looking for an experienced and problem-solving oriented IoT & Connected Systems Integration Specialist to join our international and dynamic Customer Care team. In this role, you will be responsible for ensuring the proper functioning of our connected systems, providing high-level technical support to our customers globally. What you will do Troubleshooting : effectively analyze and solve technical issues related to our IoT systems, identifying root causes and proposing effective solutions. Customer Technical Support : provide technical assistance, both internally and externally, to our partners and customers by guiding them in troubleshooting and optimal system configuration. System Integration : collaborate with development teams and stakeholders to ensure the optimal integration of our products with DAB digital services and other systems and platforms operating in the field of local supervision. Data Analysis : analyze data collected from IoT systems to identify trends, anomalies, and opportunities for improvement. Continuous Improvement : collect feedback from customers and internal users to identify areas for improvement and propose new features. Training and Communication : provide technical training to colleagues and customers on the functionalities of our digital services and IoT systems. Verification and Validation : configure and manage test setups to validate IoT solutions before market release, ensuring proper operation and quality compliance. Global and Cross-Functional Collaboration : work closely with development, project management, sales, and customer success teams internationally to ensure project success and customer satisfaction. Documentation : draw up and maintain technical documentation related to IoT systems. Who you are Bachelor's degree in Computer Engineering, Telecommunications, or similar. Experienced in the integration and management of IoT and IoT Edge systems, with deep knowledge of device integration and operational flows. Problem-solving and troubleshooting skills. Good communication skills and eagerness to collaborate with multidisciplinary teams. Customer and quality-oriented approach. Ability to work with main cloud architectures (AWS, Azure, etc.) and related technologies. Proficient in data monitoring and analysis tools. Knowledge of industrial communication protocols (Modbus, BACnet, etc.). Fluent in English, both written and spoken. What you will find A place where you can grow with flexible working practices in a dynamic workplace. Distributed leadership encouraging a “can do” attitude. Global and multicultural environment. Continuous learning approach. International cross-functional teams. Equal Employment Opportunity We promote an inclusive culture, encouraging workforce diversity. We value all qualified applicants without discrimination, such as race, religion, sexual orientation, or gender identity. These aspects strengthen our innovative work environment where people can thrive and grow. Target Hiring Range DAB pay ranges are based on the location-specific market of similar jobs, according to third-party salary benchmark surveys. Individual salary may vary based on skills, capabilities, and experience. DAB PUMPS is an equal opportunity employer. If you share your CV/resume, we will hold it for 12 months in accordance with our Privacy Policy (Italian, English) and may contact you for relevant opportunities. J-18808-Ljbffr