The Junior Clinical & Medical Affairs (CMA) EMEA Assistant will assist with CMA administrative duties across the EMEA countries. The post will play an important role in facilitating HCP interactions and Medical Education Grants in line with Teleflex Compliance Policies. The role will include planning, submitting and following up on HCP interactions for education courses and consultancy for EMEA using the company's online compliance system to ensure that the business unit Interventional in EMEA has HCP interactions processed in adherence to Teleflex compliance policy in line with the Medtech ethical code of business compliance regulations. The role whilst working within CMA will require cross divisional working to ensure CMA, Marketing and Sales have HCP interactions that are correctly submitted and approved and audited in line with Medtech Europe Code of Ethics. The role will involve general supervision performing a variety of tasks and handles a wide range of situations involving clerical and administrative functions to support the department.
Plan and input HCP interactions for Education and Consultancy events for EMEA into the online HCP computer interaction portal.
* Manage the IT platform for contracting consultants at every stage of the process.
* Support CMA, Marketing & Commercial team with planning and executing HCP interactions which are in line with Medtech Code of Ethical Compliance regulations.
* Support Medical Education Grants (MEG) submissions and liaise accordingly with business divisions and submitters to ensure appropriate documentation is available for MEG panel.
* Produce Letters of Agreements for MEG and assist MEG panel to achieve Medical Education Grant Integrity code policy if required.
* Produce necessary audit reports for Teleflex Compliance Department.
* Analyse office management and administrative problems in order to devise workable solutions.
* Complete administrative duties as assigned including: scheduling appointments, coordinating meetings, booking travel, maintaining calendars, ordering supplies, creating expense reports, maintaining files and preparing correspondence and reports.
* Review HCP invoices & expenses for accuracy against sign-in sheets along with inputting into payment reconciliation on the system,
* Maintain accurate records, follow up on paperwork/contracts for professional programs, as directed.
* Log and track HCP contracts and paperwork, following up as appropriate/directed.
* Collaborate & communicate effectively across CMA, Marketing & Sales team and remain compliant to Teleflex HCP policy and legal education requirements.
* Qualification in Office Administration preferred.
* Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organisation required.
* Accurate typing and data entry skills required.
* Proficient in Microsoft Office with emphasis on Word, PowerPoint, Excel and Outlook.
* Experience of using computer online systems and data inputting.
* Post on occasion may require some travel abroad.
Essential Fluency in verbal and written English and ideally Italian native speaker.
• Knowledge of another European language will be considered a plus.
• Previous administrative management requirements will be considered a plus.
All CMA colleagues are expected to perform with the highest levels of professionalism, service, and ethics in order to strengthen the Teleflex brand and relationship with our customers.
• Lead and participate in the process of promotional and other materials, working internally and cross-functionally to ensure materials are processed completely, based on accurate interpretation of clinical practice and data.
As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people's lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anaesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. Teleflex is the home of ArrowTM, BarrigelTM, DeknatelTM, QuikClotTM, LMATM, PillingTM, RüschTM, UroLiftTM and WeckTM – trusted brands united by a common sense of purpose.