Inside Sales Representative (F / M) – Italy
Location
Modena, Italy – Remote work possible
Contract
Permanent, full-time
About ICAPE Group
Join ICAPE Group, a European leader in Printed Circuit Boards (PCB) and custom-made electromechanical parts !
Operating in 60+ countries and trusted by 3,650 customers worldwide, we combine technology, expertise, and service excellence .
Headquartered near Paris, we are a fast-growing international group with 34 subsidiaries and 650+ skilled employees across Europe, Asia, and the Americas.
Now, we’re strengthening our team in Italy — and we want you to be part of our success story!
Your Mission
As an Inside Sales Representative, you’ll play a key role in driving sales performance and ensuring customer satisfaction.
You’ll work closely with the Sales Manager or BU Director, supporting both our commercial development and customer relationships .
Your Main Responsibilities
* Manage quotation requests and prepare sales offers independently, ensuring alignment with company guidelines.
* Follow up offers proactively to build a strong pipeline and close deals.
* Process and monitor orders in our SAP system, ensuring smooth order fulfillment.
* Meet and exceed your KPI and commercial targets .
* Act as a central point of coordination between customers, suppliers, logistics, and internal teams.
* Build and nurture long-term relationships with your customer portfolio.
* Keep the CRM system up to date and support sales prospecting.
* Participate in customer visits and industry events when needed.
* Contribute to continuous improvement and new business opportunities.
Your Profile
* Bachelor’s Degree or equivalent experience in Sales or Business .
* 3+ years of experience in a technical or distribution environment.
* Fluent in English and Italian (oral and written).
* Knowledge of SAP ERP is a plus.
* Excellent communication and interpersonal skills – empathetic and customer-focused.
* Strong technical curiosity and commercial mindset.
* Autonomous, organized, and comfortable working in a small, international team .
* Reactive, solution-oriented, and able to manage multiple priorities.
* Proactive, determined, and results-driven.
Why Join ICAPE Group?
* Exciting and challenging projects within a dynamic, collaborative team.
* Career growth opportunities and international mobility – we promote from within!
* A global environment combining technology, innovation, and customer focus .
Salary
Competitive package based on profile and experience — show us what you can do!
Ready to take the next step in your career and grow with a global technology leader?
Apply now and join the ICAPE adventure!
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