Senior Engagement Manager, WWPS ProServe The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS‑based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well‑Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, expedite escalation, and drive projects to successful completion while exceeding customer expectations. All candidates selected for this position must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key Job Responsibilities Lead and manage complex cloud migration and implementation projects. Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning. Bridge business requirements with technical solutions, facilitate engineering discussions, and ensure alignment with customer business outcomes. Distill customer needs into clear technical requirements and map them to business outcomes. Decompose complex technical problems into actionable, deliverable solutions. Contribute to technical documentation and define documentation standards. Basic Qualifications Bachelor’s degree in Computer Science, Engineering, related field, or equivalent experience. 5 years experience in cloud computing. Experience in project management of technical programs. 5 years of customer‑facing, large‑scale implementation consulting experience across multiple cross‑functional teams, and 5 years of hands‑on experience with enterprise‑level IT projects that followed documented methodologies such as Agile and used project management tools (Confluence, Jira, etc.) and source code management products. Current, active US Government Security Clearance of TS/SCI with Polygraph. Preferred Qualifications AWS experience preferred. Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate. Strong understanding of AWS services, architectures, and best practices. Experience applying AWS frameworks like Well‑Architected and Cloud Adoption Framework. Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers. Experience supporting National Security mission systems and the ability to represent AWS within the customer’s environment, driving discussions with senior personnel regarding trade‑offs, best practices, project management, and risk mitigation. Hold at least one active project management certification, understand the value proposition of the public cloud and has delivered cloud engagements, presented to C‑level executives and technical subject matter experts, balanced multiple stakeholders, and managed projects with 10 resources, 6 months, or $250k in contract value. About the Team The AWS Professional Services organization is a global team of experts that helps customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption, as well as delivering focused guidance through our global specialty practices covering a variety of solutions, technologies, and industries. We value diversity, inclusion, and continuous learning. Our affinity groups foster a culture of inclusion and our events and learning experiences—such as Conversations on Race and Ethnicity (CORE) and AmazeCon—support our commitment to embracing uniqueness. We are continuously raising our performance bar as a World’s Best Employer, offering mentorship, career growth, and resources to help develop well‑rounded professionals. Work‑life harmony is central to our culture; we strive for flexibility to support success at work and at home. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $238,900/year in our highest geographic market, based on location, job‑related knowledge, skills, and experience. Additional compensation may include equity, sign‑on payments, and other benefits. Applicants should apply via our internal or external career site. This position will remain posted until filled. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. J-18808-Ljbffr