San Clemente Palace Venice is looking for a Director of Food & Beverage to join our Food & Beverage team.
Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Nestled on a private island in the heart of the Venetian Lagoon,San Clemente Palace is more than a hotel — it is a sanctuary of timeless elegance, exceptional service, and refined hospitality. We are dedicated to delivering unforgettable experiences in one of the world’s most iconic destinations.
About the job
Based at the San Clemente Palace within the Food & Beverage Department in Venice, The Director of Food & Beverage is responsible for shaping and nurturing a workplace culture that attracts, inspires, and supports colleagues at every stage of their journey. This role focuses on developing a positive, inclusive, and high-performing environment that reflects the values and vision of the resort. The Director of Food & Beverage reports to the General Manager.
As Director of Food & Beverage, you willresponsiblefor the following duties:
* Lead the strategic direction of all Food & Beverage operations, ensuring alignment with the resort’s vision, brand identity, and guest expectations.
* Oversee the daily performance of all F&B outlets, including restaurants, bars, lounges, room service, and banqueting, guaranteeing smooth, efficient, and high-quality service.
* Ensure financial excellence through effective budgeting, cost control, revenue optimization, and P&L management across the department.
* Drive exceptional guest experiences by upholding luxury service standards, monitoring feedback, and implementing continuous service improvements.
* Collaborate on concept and menu development with culinary and beverage leaders to deliver innovative, high-quality, and guest-centric offerings.
* Lead, coach, and develop the F&B leadership team, fostering a culture of accountability, collaboration, and colleague engagement.
* Ensure full compliance with all hygiene, safety, and health regulations (HACCP), as well as internal brand and operational standards.
* Work closely with other departments (Rooms, Events, Sales, Marketing, etc.) to ensure coordinated service and successful resort-wide initiatives.
* Create and implement promotional strategies to support business goals, including seasonal offers, signature experiences, and special events.
* Champion sustainability and innovation by integrating environmentally responsible practices and staying ahead of global F&B trends.
As Director of Food & Beverage weexpectfrom you:
* Extensive experience in F&B leadership roles within luxury hotel or resort environments
* Proven track record in team management, budget control, and service innovation
* Strong commercial and strategic thinking with a focus on guest experience
* Excellent communication, interpersonal, and leadership skills
* Deep understanding of global F&B trends and premium service standards
* Ability to work under pressure and adapt to a fast-paced, guest-centric environment
* Fluency in English and Italian; additional languages are a plus
* Hospitality degree or equivalent professional qualification preferred
Our commitment to you
* Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
* Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
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