Location, Type, Skill, Responsibilities & More
IT Support Specialist
Location
(Perugia & Piacenza) Italy
Type
Dispatch, On-site
Hours
10-20 hours per week
Skills
BCIC Swiss GmbH | Best Connect International Company is looking for a "IT Support Specialist Dispatch on-site" in ITALY .
Responsibilities
* Provide first- or second-level contact and problem resolution for customer issues.
* Work with third-party vendors to remediate complex AV issues as needed.
* Provide timely communication on issue status and resolution.
* Maintain ticket updates for all reported incidents.
* Install, upgrade, support, and troubleshoot Windows OS, Mac OS & Microsoft Office. Cisco Jabber is another authorized desktop application.
* Install, upgrade, support, and troubleshoot printers and computer hardware.
* Performs general preventative maintenance tasks on computers, laptops, and printers.
* Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
* Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
* This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Requirements
* Must hold a valid work permit in Italy.
* Several years of professional experience in the field of IT support.
* Fluency in English.
Salary
Negotiable
Apply Now
fahmida.tithi@bcic-swiss.com
Apply Now!
Recruiter
Fahmida Ahmed Tithi
Junior Recruiter
fahmida.tithi@bcic-swiss.com
Linkedin
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