Resource Planner Job Description
We are seeking a highly motivated and experienced Resource Planner to join our team. In this role, you will be responsible for executing resource planning and scheduling of the Field Force, MRKs and solution kits for a defined area with consistent application, full transparency for all involved stakeholders, and by using the approved processes.
Your key responsibilities will include:
* Execute resource planning and scheduling of the Field Force, MRKs and solution kits for a defined area with consistent application, full transparency for all involved stakeholders, and by using the approved processes.
* Together with the Resource Planning Leader, participate in the analysis of short- and mid-term capacity constraints (over or under capacity), and coordinate capacity adjustment actions through own regional resources.
* Drive operational planning, forecasting and effective implementation of mandatory & solutions kits, defined by D&T and Issue Resolution for the market areas.
* Participate in deploying visual management and KPIs for planning & scheduling.
* Collaborate with NGSO OFSP team Installed Based equipment master data updates accordingly with mandatory & solutions kits deployment to enable automated extension / batch updates of master data.
* Participate in the share & learn, continuous improvement activities and implementation of best practices related to planning and scheduling. Avoid sub-optimization.
To succeed in this role, you will need:
* Minimum 3 years of work experience within Technical Service or relevant planning or customer service positions.
* University Bachelor in technical/ business disciplines or equivalent.
* IT literate, MS Office knowledge with SAP R3 as advantage.
* Good level of analytical problem-solving methodology, and good understanding of service business, service products and customers' needs.
* Self-driven, decisive, highly motivated, independent personality.
* Excellent negotiation skills to motivate and influence people at all levels.
* Good communications skills and team player attitude.
* Capability of working on own initiative.
* Ability to cope with high workload effectively.
* Experienced in the service business with a proven track record of prioritizing customer needs, ensuring high levels of customer satisfaction, and delivering tailored solutions.
* Possesses in-depth knowledge of Tetra Pak filling and distribution equipment, with proven leadership skills, a strong drive for achievement, and a collaborative approach that makes for an excellent team player.
* Fluent English, Italian is a big plus.
In return, we offer:
* A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
* A culture that pioneers a spirit of innovation where our industry experts drive visible results.
* An equal opportunity employment experience that values diversity and inclusion.
* Market competitive compensation and benefits with flexible working arrangements.
If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, please apply through our careers page.