Engineering Operations Technician (Night Shift)
Job ID: 10397972 | Amazon Data Services, Inc.
Join our dynamic team and become a critical guardian of technological infrastructure. As a Data Center Engineering Technician, you will help maintain mission‑critical technology infrastructure, ensuring 99.999% uptime and seamless operations that power global digital experiences.
Key Responsibilities
* Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
* Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
* Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA).
* Perform rack installs and rack decommissioning within internal SLA.
* Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
* Technical writing to support the change management program.
* Monitor daily work requests and manage them to resolution, and execute projects from conception to completion.
* Provide on‑site support to contractors, sub‑contractors and vendors, ensuring all work complies with established practices, procedures and local legislation.
* Work schedule may change depending on site needs; shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
* May support more than one location/site.
Physical Requirements
* Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: regularly lift and/or move up to 39 pounds independently, participate in group lifts of 40+ pounds, maintain balance while on a ladder, and perform other tasks such as walking, stooping, kneeling, crawling, climbing stairs, twisting, bending, working above shoulders, grasping, carrying, pushing and pulling objects into position.
* Use ear protection in an environment that requires it.
* This role may involve travel to a data center still under development, with training at another established location until the designated site becomes fully operational.
Essential Requirements
* Ability to travel to or commute between data center locations as needed.
* Willingness to temporarily work at alternative sites during training periods or until the assigned facility is operational.
* Travel frequency will vary based on business needs and operational status of the assigned facility.
* Candidates must be able to travel over 50 miles or commute less than 50 miles to active data center sites as required by business needs.
Basic Qualifications
* 2+ years of Microsoft Office products and applications experience.
* 2+ years of electrical and mechanical experience.
* Ability to work on a flexible schedule including days, nights, and/or weekends.
Preferred Qualifications
* Experience working in a data center or mission‑critical facility (e.g., hospital, military facility, public safety facility).
* Associate or higher education in a related field.
* Experience with reading and writing procedures, technical documents, and engineering drawings.
Benefits
Amazon offers a comprehensive benefits package including health insurance (medical, dental, vision, prescription drugs), basic life and AD&D insurance, optional supplemental life plans, employee assistance program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Compensation includes a base hourly rate of 37.00 to 65.00 USD, sign‑on payments, and restricted stock units (RSUs) that are awarded based on experience, qualifications, and location.
Equal Opportunity Employer
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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