Description È questo il prossimo passo nella sua carriera? Scopra se è il candidato/la candidata ideale leggendo la panoramica completa qui sotto. Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate. We are looking for passionate Back Office Gaming Support Specialists with German to join our Game Support Team - get the job you will enjoy! A typical day: Assist our players with any issues they might experience or report Focus on the player and provide the ultimate player experience Listen to the voice of the players and communicate it further to the appropriate teams Work with our team to improve our processes Requirements Fluency in German and a good command of English Gaming experience - you have played games and you can relate to a player's concept, community, and mindset Player empathy and understanding a player's perspective when tackling their issues Understanding of Player Support Desire to help the players as best as possible and to contribute to the team's success Benefits Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs 21 Days of Company-Provided Accommodation on xivgfpx arrival, and assistance in finding a long-term home Fully paid training Stable job and career development opportunities Attractive salary Additional health insurance More than fifty benefits and services to choose from Positive international working environment Support and learning Employee referral bonuses #J-18808-Ljbffr