Main responsibilities include:Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling CeremonyDemonstrating and reflecting the glamorous, luxury lifestyle image of Azienda riservata through customer service, attitude, personal grooming, dress code and behaviourDeveloping a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer serviceBuilding, developing and maintaining your own client database ensuring repeat visits and customer loyaltyResolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store managementPlaying an active role in replenishing stock according to company procedures and policiesMaintaining effective stock controls to ensure continued stock supply and ensure stock record accuracyParticipating and supporting the team in stock takes as and when requiredAttending and participating in all store meetings and training events as required ensuring good communication is maintainedParticipating in, and representing Azienda riservata during promotional events and activitiesActively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the boutique at all timesContributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performanceDemonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targetsActively implementing and following our required procedures, standards and policies as outlined in Retail Excellence and as communicated by the CompanyCommunicating all potential Health and Safety issues to the Store Manager and complies with Azienda riservata Safety and Security proceduresSupporting the Store Manager and Assistant Manager in