Join Abbott – Shaping the Future of Diagnostics
Abbott is a global leader inin vitro diagnostics, driving innovation across hospitals, reference labs, blood banks, and clinics. Our cutting-edge systems and tests deliverautomation, flexibility, cost-efficiency, andclinical excellence. With a legacy of transforming medical diagnostics from art to science, Abbott is committed to improving patient outcomes and reducing healthcare costs.
We’re looking for a passionate and skilled:
Technical Service Specialist
Why This Role Matters
As aTechnical Service Specialist, you’ll be at the heart of our mission—ensuring our diagnostic instruments perform at their best to support accurate and timely patient care. You’ll play a key role in maintaining and upgrading our systems, supporting installations, and delivering exceptional service to our customers.
What You’ll Do
- Be thefirst line of support for Abbott Ambassadors, resolving service issues efficiently (under 4 hours labor time).
- Plan and execute maintenance activities to ensure optimal instrument performance.
- Assist withinstrument installations and deinstallations, contributing to seamless transitions for our clients.
- Supporthardware and software upgrades (TSBs) to keep systems up to date.
How Success is Measured
- Customer satisfaction (NPS)
- Achievement ofservice KPIs
- Contribution toeconomic growth and profitability in your district
What We’re Looking For
- Bachelor’s degree or equivalent experience in:
- Mechanical, Electrical, Biomedical, Biotechnology, or Clinical Engineering
- 2–3 years of experience in a similar technical service role
- Proven ability toengage with lab staff and healthcare professionals
- Strongtechnical expertise in diagnostic instruments
- Excellentcommunication and problem-solving skills
- Proficiency inanalytical tools and software
Why Abbott?
At Abbott, you’ll be part of a company that values innovation, integrity, and impact. You’ll work in a collaborative environment where your contributions directly support better healthcare outcomes. Join us and help shape the future of diagnostics.
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