Beckman Coulter Diagnostics invites you to join a team where you can be heard, be supported, and always be yourself.
We are dedicated to advancing and optimizing the laboratory to move science and healthcare forward.
Overview
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher.
We are committed to improving patient lives with diagnostic tools that address the world's biggest health challenges.
We are currently looking for a Field Service Engineer in Emilia Romagna, who will have the possibility to conduct service, repair and/or installation of products or IT solutions at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts.
Diagnoses system failures and determines the most cost-effective solution.
Escalates complex issues to greater levels of technical support or quality reporting systems.
May develop new customer service/product agreements.
Responds to customer support calls within an assigned territory.
The successful candidate will demonstrate critical thinking and analysis to make decisions, solve problems, and implement solutions.
He/She will communicate openly, listen honestly, and create empathy with customers, colleagues and collaborators.
Key Responsibilities
Provide technical customer support and on-site assistance to hospital customers; assistance may occasionally occur during weekends and overnight
Escalate complex issues to a higher level of technical support
Respond to customer support calls within an assigned territory
Key Requirements
Bachelor's degree in Engineering is preferred or Biotech Technical/Electronic Secondary School Diploma
Open to travel in Emilia Romagna; driving license is mandatory
Good communication and interpersonal skills in both English and Italian
Able to work autonomously, and as part of a team
You will be part of a dynamic team with a strong focus on delivering results and continuous improvement, while also valuing fun and teamwork.
You will work in a leading global company with leadership that cares about your strengths and helps you develop the best possible version of yourself.
Beckman Coulter is part of Danaher Corporation, a global science and technology innovator committed to helping customers solve complex challenges and improve quality of life worldwide.
Our world-class brands lead in demanding and attractive industries including life sciences, medical diagnostics, environmental and applied solutions.
Our globally diverse team of 71,000 associates is united by the Danaher Business System, which serves as our competitive advantage.
We generated $19.9B in revenue last year.
We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P; 500 by more than 5,200% over 25 years.
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Join our winning team today.
Together, we'll accelerate the real-life impact of tomorrow's science and technology.
We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit
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