PService Project Management and Sales Support /ppGet AI-powered advice on this job and more exclusive features. /ppbDirect message the job poster from Cavotec /b /ppCavotec is a leading engineering company with 50 years of heritage in innovation, designing and delivering advanced connection and electrification solutions that drive the decarbonisation of ports and industrial applications. With five decades of experience, our systems ensure safe, efficient, and sustainable operations for a diverse range of customers and applications worldwide. /ppbSummary : /b /ppAs a Service Project Management and Sales Support, you will be responsible for the overall coordination and execution of on-site service activities, including retrofits, warranty repairs, and service level agreements. You will serve as the key point of contact for Cavotec Sales teams and customers, providing after-sales support and ensuring high standards of service delivery. /ppYour responsibilities will include planning, coordinating, and directing the completion of service level agreements, on-site repairs, and remanufacturing activities, ensuring that all service projects are delivered on time, within budget, and in line with agreed scope and quality standards. /ppAdditionally, you will support the Service Center Manager in the preparation of tender documentation and related content, contributing to the effective presentation of Cavotec’s service offering. /ppbResponsibilities : /b /pulliDraft sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements, within the region. /liliManage the on-site contractual activities of the project own and subcontracted resources. /liliSupport the service center manager for any repairs and remanufacturing activities – resources and tooling, ensure the proper logistic and specialized equipment is available when needed. /liliLiaise with key internal stakeholders and Centers of Excellences in all requirements related to in-house repairs, remanufacturing, and refurbishment. /liliRegularly define and update the on-site work schedule and budget. /liliCommunicate and coordinate regularly with the customer on progress. /liliCollect, resolve, and close with the customer all punch list items and warranty claims. /liliCommunicate to personnel about on-site environmental constraints and safety measures. /liliUnderstand and leverage the contract between our customer and Cavotec and apply professional principles of management. /liliUse the return on experience from executed projects in the region, support the Service center manager for the preparation of the costing and tendering documentation. /liliCollaborate with local Sales to ensure a successful customer experience and proper delivery of the service agreement. /liliSupport the Service center manager by ensuring the dispatching and site access of field service engineers and technicians and schedule activities. /liliSupport the Field services technicians and Service center manager to identify new sales opportunities with existing customers. /liliDevelop fair, transparent, and result-driven relationships with customers to facilitate business delivery. /li /ulpbRequirements : /b /pulliEngineering degree or equivalent background required. /liliProject Management experience of 2-3 years minimum. /liliPrevious experience in services environment. /liliOperational planning. /liliBudgeting and cost management. /liliSubcontracting. /liliProficient in CRM (preferably SalesForce) and ERP environments. /liliFluency in English and Italian is required for success in the role. /li /ulpCandidates not meeting the above requirements will not be considered. /ppPlease attach your updated CV in English to your application. /ppSeniority level: Associate /ppEmployment type: Full-time /ppJob function: Project Management /ppReferrals increase your chances of interviewing at Cavotec by 2x. /ppSign in to set job alerts for “Service Specialist” roles. /ppAdditional roles include Customer Service Specialist | Brand Make-up, Customer Service Specialist - Internship, Junior Customer Service Asset Specialist, Customer Service Agent, Logistics, Italy, Clinic Management Support – Malpensa (VA), Customer Service Specialist - Maternity Leave, and Product Genius Aftersales Service support. /ppbNovazzano, Ticino, Switzerland 1 month ago /b /ppWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /ppJ-18808-Ljbffr /p #J-18808-Ljbffr