Details: Flagship Store Sales Assistant works with the premium brand Bang & Olufsen. Be part of our dynamic sales team and help us deliver exceptional service and unforgettable moments to our customers.
Contact: Milan, Lombardy, Italy (On-site)
Requirements
* Relevant working experience in similar positions will be considered as an advantage
* Knowledge of IT products, home appliances, audio and video systems is a plus
* Excellent communication skills, positive attitude
* Self-motivated and result-oriented
Functions
* Customer service in accordance with company and luxury brand standards
* Consulting (including technical) clients on products, selection of the most suitable product, cross-selling on the basis of corporate standards
* Fulfilment of a personal sales plan (by income, by product groups)
* Consulting clients on products issues - warranty, repairs, deliveries, company policies on the basis of corporate standards
* Processing incoming calls to the offline store and outgoing communications with customers
* Sale of old stock, focus positions and services
* Informing customers about promotions and other activities
* Registration of sales, refunds, invoices, etc. in software
* Work with the cash register and compliance with cash discipline
* Ensuring the safety of goods, store equipment
* Compliance with the rules of merchandising in the store
* Completion of training according to the approved program (full-time training and corporate systems)
* Performing other relevant tasks as assigned by the Management
We offer
* Opportunity to work for a financially strong, fast-growing multinational company
* Constant interaction with global teams of professionals
* International career opportunities
* Access to continuous professional development: training, certification programs, events, and team buildings
* Competitive salary package and motivation scheme
* Life events’ gifts, corporate presents and awards, years of service bonuses
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