Date: Apr 23, 2025 - Company: - Location: Cernusco SUL NAVIGLIO, IT, 20063 Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do. Purpose of the job Main goals: - Make decisions regarding logistics operations for France and Benelux. - Approve logistics plans and strategies. - Allocate resources and manage budgets for logistics activities. - Supervise and evaluate the performance of direct reports in France. Key Responsibilities - Ensure efficient and timely delivery of goods to France and Benelux. - Act as the primary liaison between the demand teams in France and Belgium and the delivery team at the EMEA HUB in Italy. - Collaborate with the Process Improvement Manager on initiatives to enhance logistics processes and drive continuous improvement. - Ensure new processes and procedures are effectively communicated and implemented by the local team in France. - Utilize technical and IT skills to optimize logistics operations and improve overall efficiency. Key Tasks - Monitor and analyze logistics performance metrics: Regularly review key performance indicators (KPIs) such as delivery times, cost efficiency, and total SLA. Identify trends and areas for improvement and implement corrective actions to enhance performance. - Provide guidance and leadership to team members: Conduct regular meetings with the team in France to discuss progress, address challenges, and provide support. Offer training and development opportunities to enhance their skills and performance. - Maintain strong relationships with stakeholders: Engage with suppliers, customers, and internal teams to ensure smooth logistics operations. Address any issues or concerns promptly and effectively to maintain high levels of satisfaction. - Implement logistics software and systems: Evaluate and select appropriate logistics software and systems to streamline operations. Train team members on the use of these tools and ensure they are utilized effectively. - Conduct regular reviews of logistics processes: Perform audits and assessments of current logistics processes and procedures. Ensure compliance with company policies and industry standards. Recommend and implement improvements to enhance efficiency and effectiveness. - Collaborate on process improvement initiatives: Work closely with the Process Improvement Manager to identify opportunities for process enhancements. Participate in projects aimed at optimizing logistics workflows and reducing costs. - Ensure adoption of new processes: Communicate new processes and procedures to the local team in France. Provide training and support to ensure they understand and implement these changes effectively. Profile Technical skills: - Proficiency in logistics software and systems, such as Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) systems. - Experience with methodologies such as Lean or Six Sigma to drive continuous improvement. - Understanding of logistics operations and relevant laws ans regulations within an international context, particularly in France and Benelux. - Ability to manage projects related to logistics and process improvements. - Experience in managing budgets and optimizing costs. - Knowledge of workplace safety standards and compliance requirements. - Fluency in English; French is a plus. Other meaningful skills: - Ability to lead and manage a team effectively, providing guidance and support to achieve goals. - Strong verbal and written communication skills to interact with various stakeholders. - Excellent analytical skills to identify issues and develop effective solutions. - Ability to work well with cross-functional teams and build strong relationships. - Flexibility to adapt to changing circumstances and handle multiple tasks simultaneously. - Ability to manage multiple tasks and projects simultaneously with strong attention to detail.