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Call center - sdr (bergamo)

Bergamo
Mastro Hr
Operatore telefonico
Pubblicato il 30 ottobre
Descrizione

AziendaThe company is a leading Italian manufacturing group with a strong international footprint. A recognized market leader in its sector, it combines tradition and innovation to deliver excellence. With subsidiaries and production plants abroad, the company continues to expand globally while staying true to its Italian roots.Descrizione LavoroThe HR Manager will lead the HR function with a strong focus on labor law compliance, employee engagement, organizational development, and Trade Union negotiations. HR LeadershipDefine and execute the HR strategy in line with the company's goals and growth plans.Serve as a trusted advisor to senior management on workforce planning, organizational structure, and succession planning.Drive culture initiatives to foster employee commitment, engagement, and alignment with company values.Industrial & Union RelationsLead all aspects of labor relations, including direct negotiations with Trade Unions and management of collective bargaining agreements.Maintain constructive relationships with employee representatives and external labor bodies.Prepare for and lead union negotiations and ensure full compliance with Italian employment law.HR Operations & ComplianceOversee contracts, payroll interface, disciplinary procedures, and health & safety coordination.Ensure HR policies and procedures are legally compliant and clearly communicated.Talent & Performance ManagementOversee recruitment, onboarding, and retention strategies.Manage performance appraisal processes and internal mobility programs.Design and deliver training initiatives.Team LeadershipLead and mentor the internal HR/payroll team.Promote a collaborative, ethical, and safety-first HR culture.Competenze ed esperienzaThis role requires a hands-on HR Generalist with deep knowledge of Italian industrial relations and experience navigating complex unionized environments.- 3+ years of experience in a senior HR role within a manufacturing or industrial company.- Proven expertise in Trade Union relations and collective labor agreement negotiations.- Deep understanding of Italian labor law and employment regulations.- Fluency in English is mandatory.- Degree in HR, Industrial Relations, Law, or related field.Preferred Qualifications:- Experience with Lean Manufacturing or Continuous Improvement environments.- Familiarity with HRIS systems and data reporting tools.Completa l'offertaYou will work in an international environment, collaborate closely with senior leadership, and have the chance to make a tangible impact on people, culture, and organizational development.

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Home > Lavoro > Lavoro Servizio clientela > Lavoro Operatore telefonico > Lavoro Operatore telefonico a Bergamo > Call Center - Sdr (Bergamo)

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