Be An Essential Part Of Everyday Life\nDHL Supply Chain\nis the global leader in contract logistics, committed to delivering innovative, high-value solutions to its customers.
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We are\ncurrently\nlooking for an\nBusiness Controller (\nOpen Book Controller\n)\ndedicated to a strategic customer. This role ensures accurate and transparent financial management of Open Book contracts by developing and maintaining tariff models in line with contractual agreements.
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Acting as a key business partner to Operations and Contract Management, the\nBusiness Controller (Open Book Controller)\nensures alignment between operational performance, financial results, and contractual structures, with direct interaction with the customer.
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Key\nResponsibilities
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- Develop and manage Open Book tariff models in line with contractual agreements
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- Prepare monthly Open Book invoices and support the approval process with the customer
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- Deliver detailed financial reporting to the client, ensuring accurate cost allocation consistent with contractual structures
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- Perform monthly variance analysis versus Budget and Forecast, focusing on costs and operational drivers (e.g., FTEs, volumes, productivity)
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- Manage quarterly and annual true-up processes, ensuring reconciliation between reporting and accounting data
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- Certify recharged costs based on service contracts, purchase orders, and supplier invoices, in coordination with Accounting, Operations, and Support Functions
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- Support audits performed by the customer or external auditors
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- Lead the Open Book budgeting and forecasting process, including what-if analyses on volumes and cost drivers
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- Contribute to DHL Supply Chain reporting, planning, and forecasting cycles
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- Drive continuous improvement and productivity initiatives within the contractual framework
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- Act as a business partner to Operations and Contract Managers, providing ad hoc financial analysis and support for both internal stakeholders and the customer
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\nWhat We’re Looking For\n
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- Degree in Economics or a related field
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- At least 10 years of experience in Controlling
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- Solid experience in cost center controlling (profit center exposure is a plus)
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- Background in structured and complex environments; experience in contract logistics is an advantage
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- Strong proficiency in Microsoft Office
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- Fluent English, both written and spoken
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\nKey Competencies\n
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- Problem solving: structured and solution-oriented approach focused on achieving targets
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- Teamwork: strong cross-functional collaboration skills
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- Decision making: ability to assess alternatives and take informed decisions
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- Resilience: ability to operate effectively under pressure and manage multiple priorities
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