Overview
Sunset Hospitality Group is hiring a strategic Director of People & Culture responsible for implementing and executing the HR strategy across two hospitality destinations in Milan: Palazzo Cordusio and Torre Velasca for both our Hotels & Resorts Division as well as our F&B Division.
This role leads all HR functions including organizational development, strategic workforce planning, compliance, Talent & Acquisition, engagement, culture development and training. The role ensures both properties reflect the brand's high standards while aligning with Italy's labor laws and global hospitality best practices.
Responsibilities
* Implement and lead a proactive, integrated HR strategy aligned with business goals for both locations.
* Act as a strategic advisor to the senior leadership team on workforce planning, organizational design and cultural initiatives.
* Ensure adherence to Italian Labor Law and SHG's global HR policies.
* Design and implement localized HR policies tailored to Milan's regulatory and operational context.
* Lead recruitment initiatives for Palazzo Cordusio & Torre Velasca to attract top hospitality talent aligned with luxury service standards.
* Oversee onboarding and induction processes to embed the SHG culture.
* Roll out and execute Performance Management systems to drive accountability & results.
* Promote a positive employee relations climate and handle grievances and disciplinary processes.
* Conduct exit interviews and present trend analysis to leadership.
* Manage insurance, welfare programs and salary structures.
* Design property-specific training programs and roll out corporate ones.
* Support training initiatives for Italian labor law compliance, brand standards and safety.
* Ensure efficient use of HRIS in the region.
* Supervise Time & Attendance, leave management and payroll coordination.
* Manage legal compliance and administrative processes, including coordination with legal counsel, oversight of work permits, and operational efficiency across locations.
Qualifications
* Degree in Human Resources Management, Business Administration, Hospitality or similar.
* Minimum 8-10 years of experience in hospitality at management level (ideally in restaurants and hotels).
* Strong working knowledge of Italian employment law.
* Fluent in Italian and English.
* Flexible, with availability to adapt.
* Strong organizational and multitasking abilities.
You can learn more about our company:
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