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Senior Receptionist at Zuma, you'll lead the way in creating a seamless, vibrant atmosphere, ensuring every interaction is smooth and every detail is flawless. Be the first smile and the driving force behind unforgettable guest experiences at Zuma!
Zuma
is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style.
This role will be based in Zuma Porto Cervo.
Set against the stunning green-blue coastline of Sardinia, our exceptional restaurant captures the essence of a truly iconic seasonal experience within one of the Mediterranean's most prestigious destinations. Zuma Porto Cervo is proud to be part of the Azumi Collection.
Main Duties
Your key responsibilities will include:
Deliver exceptional, energetic service that leaves a lasting impression on every guest
Be the expert on the menu and allergens, confidently guiding guests through their choices
Take charge of reservations and deposits, keeping everything running like clockwork
Keep the reception area sparkling and welcoming, setting the tone for a great experience
Inspire and support junior reception staff, creating a dynamic, high-performing team
Share guest feedback and operational updates with management to keep the energy and standards high
What We Look For
Our ideal candidate embodies our values and brings:
A genuine love for culinary experiences & a passion for Japanese cuisine
Proven experience as a senior receptionist in a luxury high-volume restaurant
Strong experience with restaurant booking systems, ideally SevenRooms
An approachable, motivational leader who thrives in nurturing team talent
Adept at handling reservations, guest inquiries, and managing peak service times with ease
Benefits
As part of our team, you'll enjoy:
Accommodation
is provided during the season & our team is always there to support with any accommodation queries
Transport, we provide a daily shuttle service to and from your accommodation to work
World-Class training,
designed to inspire and educate
Global opportunities, experience hospitality around the globe with our five incredible brands
Family Meals
are shared daily
Rewards & Recognition,
we value our team and celebrate your contributions to our success with meaningful rewards and recognition
Dining discount,
enjoy exclusive discounts across the Azumi group, worldwide!
Our Commitment to Inclusivity