Location, Type, Skill, Responsibilities & More
IT Support Specialist
Type : Full Time
Skills Description
BCIC Swiss GmBH | Best Connect International Company is looking for a full-time on-site IT Support Specialist in Italy.
Responsibilities
* Provide first and second level contact and problem resolution for customer issues.
* Coordinate with Third Party Vendors to resolve complex AV issues as needed.
* Communicate promptly on issue status and resolution.
* Maintain ticket updates for all reported incidents.
* Install, upgrade, support, and troubleshoot Windows XP, 7, 8.1, 10, and Microsoft Office 2010; support Cisco Jabber and basic Mac OS support for Apple PC users.
* Install, upgrade, support, and troubleshoot printers and computer hardware.
* Perform general preventative maintenance on computers, laptops, and printers.
* Perform repairs on desktops, laptops, printers, and peripherals.
* Use diagnostic tools to troubleshoot network connectivity and hardware/software issues.
* Have a broad understanding of IT, including networks, servers, audio/visual, smart devices, and telecoms.
* This position requires flexibility and teamwork in a project-based environment. Perform other duties as assigned.
Requirements
* Must hold a valid work permit.
* Extensive knowledge of IT and computers.
* Several years of related experience preferred.
If you meet the above criteria, please send your CV in English, mentioning the position in the subject line, along with a WhatsApp number, as soon as possible.
Apply here : Salary : Negotiable
Apply Now!
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