IT Program Manager (Professional Services)
YOUR IMPACT
This is your opportunity to take a leading role in the delivery of innovative information management solutions for some of the world's largest and most dynamic organizations. As a Program Manager at OpenText, you will guide enterprise‐scale implementation projects end‐to‐end, anticipate risks before they occur, strengthen relationships through trusted partnership, and ensure value realization in every engagement. With AI transforming the landscape of information management, you will also help customers adopt and benefit from AI‐enabled capabilities responsibly and effectively.
WHAT THE ROLE OFFERS
Leading complex implementation projects from kick‐off to closure
Planning, coordinating, and monitoring all project activities, resources, timelines, risks, and communications
Managing project scope, identifying mitigation strategies, and providing transparent, regular reporting to internal and external stakeholders.
Overseeing financial performance of assigned projects, including revenue, margin, forecasting, and compliance
Serving as a key escalation and decision point
Supporting Professional Services Sales in scoping, estimating, and contributing to proposal development for future opportunities
Leveraging AI‐driven tools to enhance project planning, risk identification, reporting, and overall delivery excellence
WHAT YOU NEED TO SUCCEED
University degree in a relevant field or equivalent technical education
5+ years of experience in IT project management
Solid understanding of Enterprise Information Management (EIM) technologies such as ECM and Archiving, with the ability to lead strategic solution discussions
Demonstrated experience delivering projects involving AI‐enabled solutions, with the ability to apply AI to improve program outcomes
Fluency in English and Italian; additional languages (Spanish, French, German) are a plus
ONE LAST THING
OpenText is more than just a corporation — it's a global community where trust is foundational, ambitions are high, and accountability is shared. In this Program Manager role, you will be at the heart of customer impact, continuous innovation, and AI‐driven transformation. This is your chance to grow, lead, and make a meaningful contribution from day one.
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