Bilingual support assistant

Ph3Bilingual Support Assistant (English/Italian) /h3 pLocation: Vicenza, Italy /p pStart Date: Immediate /p pSchedule: Full-time (30 hours/week) /p h3About the Role /h3 pBridge language and cultural gaps as a Bilingual Support Assistant at Army Community Services. Your fluency in both English and Italian will help service members, families, and civilian personnel navigate life in Italy with greater confidence and ease. This position offers the unique opportunity to use your language skills to make a meaningful impact during critical life transitions for military families. /p pThis position is an excellent fit for a military spouse or someone with first‑hand experience supporting military life, offering both professional fulfillment and scheduling flexibility. /p h3What You’ll Do /h3 ul liProvide bilingual assistance (English and Italian) to ACS customers in person and over the phone /li liPerform non‑legal, non‑medical translations for service members, families, and civilian personnel /li liAssist customers with completing documentation and forms in both languages /li liSupport ACS‑hosted community integration workshops with translation services /li liMaintain data tracking and reporting through the Client Tracking System (CTS) /li liPrepare monthly status reports summarizing bilingual service utilization /li liCoordinate translation timelines with customers and COR for complex documents /li liMaintain daily customer sign‑in sheets and documentation records /li liProvide cultural insights to help facilitate smoother host nation integration /li /ul h3What You Bring /h3 ul liStrong interpersonal skills and the ability to work with diverse populations /li liDetail‑oriented with strong organizational abilities /liliCulturally aware and sensitive to both American and Italian customs /li /ul h3Qualifications /h3 ul liHigh School Diploma required /li liMinimum of 2 years of experience in administrative functions and customer service /li liFluent (Level 4) proficiency in both English and Italian—reading, writing, and speaking /li liExcellent written and verbal communication skills in both languages /li liProficiency in Microsoft Office Suite and Windows‑based programs /li /ul h3Benefits /h3 ul liFlexible 30‑hour work week with scheduling options /li liOpportunity to use your bilingual skills daily /li liDirect impact on helping families integrate into Italian culture /li liCollaborate with an international team supporting the military community /li liVariety in daily tasks—no two days are exactly alike /li liProfessional environment on a U.S. military installation in Italy /li /ul pFrench Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. /p /p #J-18808-Ljbffr