H3strongCustomer Experience Specialist German Speaker /strong /h3pstrongLocation: /strong On-site in Sofia, BulgariabrstrongLanguages Required: /strong German (C2) English (B2)brstrongStart Date: /strong Ongoing | Full-time, permanent /ph3strongAbout the Role /strong /h3pAre you fluent in strongGerman /strong and ready for a fresh opportunity in one of Europe's most vibrant cities? We are looking for enthusiastic and dedicated individuals to join our team in strongSofia, Bulgaria /strong, as strongCustomer Experience Specialists /strong. This is an exciting on-site role supporting global clients, with full training, competitive salary, and a strongrelocation package /strong to help you settle in smoothly. /ph3strongYour Responsibilities /strong /h3ullipDeliver excellent customer support via phone, email, or chat /p /liliResolve product or service issues and guide with empathy and accuracy /lilipDocument customer interactions in internal systems /p /liliCollaborate with team members and internal departments to ensure issue resolution /liliMaintain a high standard of professionalism, service, and communication /li /ulh3strongWhat We are Looking For /strong /h3ullipstrongFluency in German (C2) /strong and strongproficient English (B2) /strong /p /lilipstrongEU citizenship /strong or a valid strongBulgarian work permit /strong /p /lilipstrongHigh school diploma /strong (minimum required) /p /lilipStrong problem-solving and communication skills /p /lilipAbility to work on-site and contribute to a team-focused environment /p /li /ulh3strongSalary Benefits /strong /h3ullipstrongMonthly gross salary: /strong 1,890€ to2,045€ (based on project) /p /lilistrongMonthly transport/internet allowance: /strong 25€ (net, in addition to base salary) /li /ulh3strongRelocation Package /strong /h3ullipstrong10 nights in a hotel /strong in Sofia city center with strongbreakfast included /strong /p /lilistrongTravel reimbursement up to 250 € /strong after completing strong6 months of employment /strong /li /ulh3strongEmployee Benefits /strong /h3ullipstrongHealth and dental insurance /strong /p /lilipstrongLife insurance /strong /p /lilipstrongMultisport Card /strong (co-financed by the employer) /p /lilistrongBonus of 255 € /strongfor life milestones (marriage, child birth/adoption, graduation) /lilipstrongDiscounts /strong on a variety of products and services /p /li /ulh3strongWhy Sofia? /strong /h3pSofia offers a blend of rich history, affordable living, and a growing international community. From mountain hikes to thriving cafés and coworking spaces, it's a perfect place to balance life and career. /ppstrongInterested? /strongbrApply today to take your next career step in an international, people-first company and start your new chapter in Sofia! /p #J-18808-Ljbffr